Shipping Policy for Mirasonali Store

Effective from January 8, 2025

At Mirasonali Store, we are committed to ensuring that your orders are delivered promptly and securely. This Shipping Policy outlines our shipping methods, timelines, fees, and other details to provide a seamless delivery experience for our customers.

1. Shipping Destinations

We currently offer shipping to the following locations:

  • All 50 states within the United States, including Alaska and Hawaii.
  • U.S. Territories such as Puerto Rico, Guam, and the U.S. Virgin Islands.
  • APO/FPO/DPO addresses for military personnel.

Unfortunately, we do not offer international shipping at this time.

2. Shipping Methods and Timelines

We provide multiple shipping options to cater to your needs:

  • Standard Shipping:

    • Delivery time: 5-7 business days (excluding weekends and holidays).
    • Available for all U.S. locations.

  • Expedited Shipping:

    • Delivery time: 2-3 business days (excluding weekends and holidays).
    • Additional fees apply based on package weight and destination.

  • Overnight Shipping:

    • Delivery time: 1 business day (for orders placed before 12 PM EST).
    • Available only for select locations.

Order Processing Time:
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has been shipped.

3. Shipping Fees

Shipping fees are calculated at checkout based on the following factors:

  • Package weight and dimensions.
  • Shipping method selected.
  • Delivery destination.

Free Shipping:
We offer free standard shipping on orders over $75 (after discounts and before taxes).

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package’s progress on the carrier’s website. If you do not receive a tracking number, please contact us at info@mirasonali.com or call (502) 647-3526 for assistance.

5. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer service team immediately:

We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

6. Address Changes and Corrections

Please ensure that your shipping address is accurate at the time of checkout. If you need to make changes, contact us immediately after placing your order. Address changes cannot be made once the package has been shipped.

7. Returns and Refunds

For details on returns, refunds, or exchanges due to shipping issues, please refer to our Return Policy or contact our customer support team.

If you have further questions about our shipping policy, feel free to reach out to us. Thank you for choosing Mirasonali Store—we’re excited to bring your new décor pieces to your doorstep!